1What it is
When a call to your connected business number goes unanswered, missed-call-text-back waits about 30 seconds, sends the caller a short apology and booking link, alerts you, and records the missed call in your system.
2Why it exists
Someone who calls is actively trying to reach you. Without a quick response, that person may leave a voicemail, call someone else, or disappear before you are free.
3What you'll see happen
You will see a missed-call alert and the outgoing text in the caller's conversation history. If the caller answers the text, the reply appears in Conversations, the app's shared message inbox.
4What you do
Reply or return the call when you are free. The automatic text has already acknowledged the caller and given them another way to continue.
Bottom line: A missed ring no longer has to become a missed opportunity.